F.A.Q. - Questions and answers

# You need installation instructions? In the item description in the online shop, you will find an INSTALLATION guide as a PDF for download.

# If you have questions about TÜV/ABE, please look here:
https://www.evotechparts.com/en/info/TUeV---ABE-info.html

# If you have questions about residues on your order, please see if there is something for you here:
https://www.evotechparts.com/en/info/delivery-date.html

 # All torque specifications can be found HERE

# If you have problems with an order to an EU country, then you can inform yourself here:
https://www.evotechparts.com/en/info/Shipping-and-payment-conditions.html

# If you need spare parts, you can find information here:
https://www.evotechparts.com/en/info/spare-parts.html

# Question / answer about the article numbers
We use the same article numbers as our English supplier. However, an additional number appears with the articles on the English side. This (e.g. -02) is only for a different model of the same type. Thus, they are all identical articles regardless of the 2-digit end number.
Examples:
PRN014957-014960-01 (Streetfighter V4 S)
PRN014957-014960-02 (Streetfighter V4)
PRN014957-014960-03 (Streetfighter V4 SP)
Add the stock location to the item number. (e.g. PRN014957-014960-K5)

# If you do not like an item, please enclose a copy of the invoice with the return.
There should be no visible signs of assembly.
If possible, use the original packaging again.
We only issue return labels for justified complaints.