F.A.Q. - Questions and answers

# You need installation instructions? In the item description in the online shop, you will find an INSTALLATION guide as a PDF for download.

# If you have questions about TÜV/ABE, please look here:

# If you have questions about residues on your order, please see if there is something for you here:

# If you have problems with an order to an EU country, then you can inform yourself here:

# If you need spare parts, you can find information here:

# If you do not like an item, please enclose a copy of the invoice with the return.
There should be no visible signs of assembly.
If possible, use the original packaging again.
We only issue return labels for justified complaints.